Microsoft Entourage for HawkMail
|This document describes how to
configure Microsoft Entourage (2008) on Macintosh to work
with HawkMail on all student, faculty and staff computers.
During this process, you will:
|Apply all updates
The Web Services upgrade patch will only work on a fully updated Office/Entourage installation.
To install updates, click Entourage's "Help" menu and choose "Check for Updates":
|Follow the prompts to
install any/all updates (there may be more than one). The
process will repeat itself until all updates are
installed and a message appears stating that there are
|Upgrade your copy
of Entourage to "Web Services Edition"
Download and install the "Microsoft Entourage 2008 for Mac, Web Services Edition" upgrade kit from Microsoft's web site at the link below. Note: This link is correct as of March 13, 2013. Microsoft periodically provides updates for Entourage, so you must be sure that the Version of the Web Services Edition Update matches that of your Entourage installation. If you have fully updated Entourage, and still receive a "no valid installation of Entourage has been found" message, you will need to search Microsoft's site for a more up-to-date Web Services Edition update.
|Click the "Download" button on the Microsoft web page"|
|Double-click the downloaded file to start the installer:|
|Double-click the Entourage 2008, Web Services Edition icon in the installer window:|
|A notification will appear.
|The installer will start.
|The installer's "Read Me"
|The License Agreement will appear.
|Agree to the License Agreeement:|
|A compatibility check will run.
|A message warning you that when
you install the update, you will not have access to older
Microsoft Exchange servers unless you reinstall
Entourage will apear.
|The "Installation Type"
windows will appear.
|When the installation completes, click "Close":|
previous account settings
When you upgrade Entourage to Web Services Edition, any existing account profiles will be deleted. You can immediately restore them after the upgrade, and will be automatically prompted to do so the first time you start Entourage after upgrading it.
If you do not wish to reinstate any accounts previously connected to Entourage (or you didn't have any), you can choose "Start using Entourage without importing anything" (if prompted as shown below) and skip to "Configure Entourage for HawkMail" below.
Otherwise, choose "Import from a previous version of Entourage" and click the "right arrow" icon to continue:
|Choose "Entourage 2008" and click the "right arrow" icon to continue:|
|All items should be preselected -- click the "right arrow" icon to continue:|
|If you had more than on Identity defined, select the one you'd like to import at this time (if there is only one, it will be preselected) -- click the "right arrow" icon to continue:|
|A message warning you that with
the Web Services Edition upgrade, you will not have
access to older Microsoft Exchange servers.
|Entourage will ask for permission
to access your Mac's keychains to that it can
automatically configure passwords for your email accounts.
Click "Always Allow":
|Entourage will complete the import
of your previous accounts.
|Drag the Entourage Web Services Edition installer disk to the Trash/Eject button to eliminate it:|
Entourage for HawkMail
On the Entourage menu, choose "Tools" and then "Accounts...":
|Click "Mail" and then click the "New" icon:|
|n cIn the New Account window, click "Setup Assistant":|
|In the Account Setup
|In the Edit Account Setup
Click the "Advanced" button in the ribbon at the top of the window.
|In the Exchange Server field,
|Your HawkMail account
should now be listed in Entourage's Accounts window.
Close the window.
|Your account should now
be listed in the panel to the left.
To activate it and synchronize your messages:
|Outlook may take some time to download your messages, depending on the speed of your network connection.|
|Suggested: Send yourself a test message to ensure that you can send and receive email.|
University of Hartford Information